Here is a concise, streamlined version of the Privacy Policy specifically tailored for PlanB Co., Ltd. in Thailand and its site Hotel Upsell Bid System.

It complies with the Thailand Personal Data Protection Act (PDPA B.E. 2562 / 2019), covering data controller responsibilities, legal bases, cross-border transfers, and data subject rights.

Privacy Policy

Last Updated: July 21, 2026

PlanB Co., Ltd. (“we”, “us”, “our”) respects your privacy. This policy outlines how we collect, use, store, and share your personal data on Hotel Upsell Bid System (“the System”) in full compliance with the Thailand Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

1. Data Controller Details

PlanB Co., Ltd. acts as the Data Controller under the PDPA for personal data collected through the System.

Company Name: PlanB Co., Ltd.
Location: Thailand
Contact Email: tt@planb.rentals (or your designated email)

2. Information We Collect

Personal & Professional Data: Name, email address, phone number, hotel/property name, job title, login credentials, and communication preferences.
Booking & Upsell Data: Reservation IDs, guest room upgrade preferences, bidding history, and payment status.
Technical & Usage Data: IP address, device type, browser information, location data, and usage logs on the System.

3. Legal Basis & Purposes for Processing

Under Section 24 of the Thailand PDPA, we process your data based on:

Contractual Necessity: To manage your account, process room upgrade bids, facilitate payment processing, and deliver core system functionality.
Consent: For sending promotional communications, marketing emails, or placing non-essential analytics cookies. (You can withdraw consent at any time).
Legitimate Interests: To prevent fraud, ensure system security, improve user experience, and analyze platform performance.
Legal Compliance: To comply with Thai laws, tax regulations, and accounting record-keeping mandates.

4. Cookies and Tracking

We use essential cookies to maintain system security and session functionality. Non-essential cookies (analytics and preference tracking) are used only with your explicit consent obtained via our cookie banner.

5. Sharing & International Data Transfers

Third-Party Processors: We share data with trusted service providers (cloud hosting, payment gateways, Channel Managers like Beds24) strictly to operate the System.
Cross-Border Data Transfers (PDPA Section 28): If personal data is transferred to cloud servers outside Thailand, we ensure the destination country or recipient maintains adequate data protection standards equal to or higher than the Thailand PDPA.

6. Data Retention

Active Accounts: Data is kept for as long as your account is active.
Financial & Legal Records: Transaction and invoice data are stored for up to 10 years to comply with Thai tax and accounting laws.
Deletion: Upon account termination or verified request, non-essential data is permanently erased within 90 days.

7. Data Security & Breach Notification

We implement technical and organizational security measures (SSL/TLS encryption, access controls, secure databases) to prevent loss or unauthorized access.

In the event of a personal data breach, we will notify the Office of the Personal Data Protection Committee (PDPC) within 72 hours of awareness where required by law, and inform affected individuals without undue delay if there is a high risk to their rights and freedoms.

8. Your Rights Under Thailand PDPA (Section 30–36)

You have the following rights regarding your personal data:

Right to Access & Copy: Obtain details and copies of your personal data.
Right to Data Portability: Request data transfer to another controller in a machine-readable format.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Erasure / Right to be Forgotten: Request deletion or anonymization of your data.
Right to Restriction: Request temporary restriction of data processing.
Right to Rectification: Request correction of inaccurate or outdated data.
Right to Withdraw Consent: Withdraw previously granted consent at any time.
Right to Lodge a Complaint: File a complaint with the Thailand PDPC if you believe your privacy rights have been violated.

Privacy & Cookie policy

Privacy & Cookies policy

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Who we are

Our website address is: https://upsell.planb.rentals.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.